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Senior Digital Designer – B2B Customer Engagement

LEGO Koncernen


  • Location
    - Danmark, Copenhagen, Sjælland

  • Job ID:
    DK15044
  • Category
    - Digital Technology

Do you want to build fantastic enterprise journeys and designs to empower B2B Customers and sales processes?
This fantastic role will give the ability to apply all your know-how in User-Centered Design to delight our B2B customers and LEGO® sales organization.

Core Responsibilities
Join this diverse team to collaborate with the Product Organization and Software Engineers to drive future visions for products and services that encourage people and meet user and business needs.
• Leading research, user interviews and priorities with the team and partners that impact end-users and teams globally.
• Facilitate mapping as-is and to-be user journeys with collaborators.
• Planning usability tests, working from sketches into prototypes, and iterate from feedback.
• Leading the research and design of the brand-new commercial customer management platform including the Partner Account, data modeling, and customer segmentation.

Play your part in our team succeeding
Join this outstanding product team and support the LEGO Group’s B2B Customer & Channel Management product team in the B2B Digital Portfolio.
The Partner and Markets area consists of multiple digital product teams that work closely together to support B2B Customers and our sales organization.
It is also possible to be part of the great UX Community with other skilled designers - together advancing the UX maturity of the digital technology organization in the LEGO Group.
The team is based in the brand-new LEGO Digital Hub in Copenhagen, offering an exciting, inspiring, and flexible work environment.

Do you have what it takes?
The preferred candidate restlessly solves complex problems through collaboration with your team, partners, and users. Also be agile and flexible to adapt the design process based on product/service needs, yet able to explain important consequences of tradeoffs.
To succeed in this role, the candidate ideally has competence within the following:
• Visualize and articulate complex problems and guide effective decisions toward desired outcomes.
• Be a strong facilitator - running online workshops to uncover user needs and business value.
• Love driving and supporting the design process End-to-End, from research to handover collaboration with engineers.
• Solid skills in structuring and visualizing journey maps, information architecture and high-fidelity UI prototypes that support those journeys.
• Experience working with Design Systems and with Enterprise/B2B software or Service Design is a bonus.
• A love of "collaboration and learning".
Advanced English both written and verbally is a need since we are an international gathered team – and please, an available online portfolio listed on your resume.

Join the global LEGO® Team
What’s in it for you? Here are some of what to expect:
• Family Care Leave – We offer enhanced paid leave options for those important times.
• Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellness – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programmes run by local teams where you are based
• Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
• Bonus – We do our best work to succeed together. When goals are reached, you’ll be rewarded through our global bonus scheme.
• Your workplace – Our offices will be your primary workplace with flexibility to work from home during your working week. Your People Leader will discuss the principles of our hybrid work model, role eligibility and frequency with you.
Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic, and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.
The LEGO Group is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of e.g., race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity.
The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.
Thank you for sharing our global commitment to Children’s Rights.
Build your career brick by brick at the LEGO Group.

#LI-JT1



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LEGO Koncernen - hurtigt overblik


LEGO Koncernen
LEGO Koncernen
LEGO Koncernen er en privatejet, familieejet virksomhed med hovedsæde i Billund og globale kontorer i Enfield i USA, London i Storbritannien, Shanghai i Kina og Singapore. Virksomheden blev grundlagt i 1932 af Ole Kirk Kristiansen og med den ikoniske LEGO® klods er virksomheden en af verdens førende producenter af legemateriale.

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7190 Billund
Logo: LEGO Koncernen
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