IT Administrator - IT Operations

To support the operation of our global IT platforms, we are looking for a new colleague within IT Operations department. If you are skilled in this area, join the Global IT organization at a company that is on an exciting journey with a fantastic purpose.

Are you experienced in IT system administration with competences and drive to ensure a smooth-running IT infrastructure platform? Do you have a technical background managing Windows servers combined with an adaptive mindset, and a motivation to work across technologies? If so, please come join our great team of IT experts in Krakow.

World leader in allergy
ALK's aspiration is to become the world leader in allergy by helping as many people as possible with allergy to a better life by providing options of prevention, diagnosis and treatment of allergy. In Global IT, we contribute to this aspiration by supporting the organisation with modern IT tools and technologies, and by delivering world-class support to our many colleagues around the world.

Your role as IT System Administrator
Working in close collaboration with application experts, the infrastructure teams and the colleagues in IT Operations, you will ensure a smooth and stable operation of the IT Infrastructure platforms while addressing any issues by troubleshooting and implementing necessary changes.

You will participate in the ongoing monitoring, maintenance, support and troubleshooting of IT infrastructure platforms ranging from the physical datacenter including storage and VM hosts to the application layer on the Windows servers, where your special attention is on the administration and maintenance of Windows servers.

You will also be involved in IT Operation related projects working with the backup & restore setup including disaster recovery testing and performance as well as monitoring processes working with SCOM2019 and other monitoring applications. You can also expect to participate in projects that are anchored in other teams but require participation from IT Operations.

It is therefore important that you are motivated by keeping all our IT platforms in mint condition and that you have a strong drive. GxP Compliance and documentation are a part of our mindset, so experience and demonstrated ability to achieve compliance in an effective and useful way is an advantage.

Travel activity is expected from 15 to 30 days per year.

Fields of responsibility

• Ensuring the IT infrastructure platforms run smoothly.

• Administration of Windows servers including full life cycle management, incl. patching.

• Participating in IT Operations daily system monitoring and troubleshooting as well relevant projects.

• Handle escalated incidents and service requests, and special attention on continuous improvements.

• Ensure GxP-compliance and technical documentation, like CMDB information of own area.

Your qualifications
As a candidate for the role, you have:

• An education in computer science, engineering or similar

• Demonstrated ability to manage and administrate Windows servers – certification in this area is an advantage.

• Experience with Microsoft technologies such as SCOM, SCCM/MECM, SQL and Powershell is an advantage.

• Experience with Veeam backup technology is an advantage.

• A proative and analytical mindset and a structured approach

• Experience with GxP and qualification of computerized systems is an advantage.

Global IT at ALK
Global IT at ALK is a global organisation of approximately 140 employees with three main hubs in Hørsholm, Madrid and Krakow and IT staff on our production sites and regional sales hubs in Germany, France, China and North America. Today, ALK has most IT competences in-house and you will have qualified colleagues across the globe.

We believe that good results and IT services go hand in hand with securing development and learning opportunities. Employees are encouraged to show respect and help each other every day. You will become part of an IT organization where we put competence and substance over format and presentation and prioritize iterative interactions.

Our IT strategy contains several IT programmes and projects aimed at revitalising ALK's IT infrastructure and application landscape. You will have the opportunity to work with and impact our:

• Global monitoring solutions

• Standardizing and automating server builds and maintenance

• Analysing and providing proposals for new initiatives

Contact and application
If you need further information about the position, please contact Senior Manager, IT Operations & Support, Sune Sebber Christensen or +45 4171 8481

Application deadline:

December 15th, 2024.

We look forward to hearing from you!