Partner Success Manager

Kickstart your career at Benify as a tech-savvy Partner Success Manager! Build relationships, solve problems, and thrive in a dynamic, innovative environment. Grow with us! 🚀
APPLY! Benify is an international HR tech company that provides a market-leading global benefit and total rewards platform. With over 550 Benifyers in 6 countries, we're driving success with over 1500 customers and approximately three million users around the world 🌍. We empower people to be the best they can be while fostering a sustainable and engaging work culture where employees feel engaged and included "Because People Matter" 💙.

What you’ll do 👇
As a Partner Success Manager, you will support our Marketplace partners by optimizing content, resolving technical questions, and assisting with campaigns. You’ll work closely with partners and internal teams, learning and growing in a collaborative environment while making an impact.

You will:

• Assist Marketplace partners with content updates, offer management, and technical issue troubleshooting to ensure smooth operations.
• Collaborate on integration projects, ensuring timely resolutions and communication across internal teams.
• Support partners in planning and executing campaigns, such as price updates, product launches, and promotions.
• Maintain accurate and functional partner portals by managing technical updates.
• Respond to partner inquiries (billing, system functionality, campaigns), providing clear and timely follow-up.
• Contribute to regional Marketplace offerings, assisting in onboarding and retention efforts.

What we're looking for 🔍

Are you tech-savvy and eager to learn? You enjoy working with platforms, solving problems, and ensuring everything runs smoothly. Building strong relationships excites you, as you thrive on collaboration and teamwork with both external partners and colleagues. You're detail-oriented, organized, and ready to manage multiple tasks, all while maintaining accuracy and quality. Your curiosity and proactive mindset drive you to take initiative, tackle challenges, and grow your skills in a dynamic environment.

We’re looking for someone with:

• 1-2 years of experience in a coordinating- and customer-facing role (B2B), where you’ve had exposure to handling technical setups. For example as Junior Project Coordinator, E-Commerce Assistant, Technical Support Specialist, Administrative Assistant or Account Coordinator. Preferably, within a platform based environment.
• A passion for service and problem-solving with strong time-management skills.
• Professional language skills in Swedish and English, written and spoken.

It’s a bonus if you also have:

• Experience working with content in platforms or CMS systems.
• Professional skills in Danish or Norwegian.
• A bachelor’s degree in business administration, communication, or similar.

Perks of being a Benifyer

• Collective agreement 📝
• Wellness allowance of 4000 SEK 🏃‍♂️
• 30 days vacation 🌞
• Lifeplan - a leading financial advisory service that offers personalized advice for maximizing your pension savings 📈
• A variety of social events and activities at our offices
• Workation - possibility to work abroad within EU 🌍.

Practical information

• Start: As soon as we find the right match, preferably during spring 2025!
• Extent: Full-time, 100%
• Location: Apelbergsgatan 33A, Stockholm.
• Work model: Hybrid- minimum 3 days/week from the office.

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Apply by submitting your CV and/or your LinkedIn profile using the application form below. We screen applications continuously and may hire someone before the last application date. Please let us know if you need any reasonable adjustments for interviews by replying to the email you will receive after you apply.

Department Partner Success Nordics Role Partner Success Manager Locations Stockholm Remote status Hybrid Remote Contact Malin Hagström Talent Acquisition Specialist – People & Culture