-Problem Solving: Resolved quality issues with co-manufacturers and internal staff

-Data Management: Analysed consumer complaints to identify trends in quality and safety issues in the Nordic market

-Nutrition/Toxicology: Assessed raw materials and end products to both Nestle and EU standards/regulation

Project Management: Lead the qualitative risk assessment of a National Microbiological survey

-Research and Review: Proposed the National Microbiological Monitoring and Surveillance Programme (2016)

-Scientific Communication: Responded to queries from RASFF, Advice Line teams, consumers and Food Business Operatives (FBOs) about EU/FDA legislation and microbiology

-Technical Writing: Wrote, edited and reviewed national reports on antimicrobial resistance, Campylobacter jejuni and microbiological quality of RTE cakes and pastries

Teamwork: Worked as part of team to troubleshoot the curriculum and develop the course

Teaching: Communicated complex theories to large numbers of students in strategic management and provided regular feedback and guidance to students on their course work.

Planning: Created specific lesson plans for each class, in order to complete the curriculum and address student’s education needs

French: Worked in a bilingual environment, planning and delivering thematic workshops and activities, and communicating issues to the camp manager and head office.

Teaching: Taught English through fun, student focused activities; bringing the Telligo ethos to life, that learning should be fun. It was imperative that the courses were adjustable to the level of the students.

Leader: Lead the English counsellors in creating an all-camp event, to cater to the needs and wants of the students, within the time/financial restrains.

Coordination: Managed the traceability investigation for a Hepatitis A (1a) outbreak linked to frozen imported berries

-Collaboration: Planned and participated in outbreak control team meetings with government organisations, member states and the European Commission

-Organisation: Utilised a database system, RASFF portal, Visio and Excel to track the management of incidents.

Sales: Developed sales pitches and approaches for product launches to communicate directly to the consumer.

Customer service: Dealt with customer queries, as well as demonstrating and maintaining a favourable image of John Players & Sons in difficult customer situations.

Communication: Communicated the proposed legislation changes in the revised TPD EU white paper to marketing, design and packaging companies