Senior Systems Engineer

Are you passionate about ensuring a good service delivery and do you have strong people and communication skills, then you might be the Senior Systems Engineer we are looking for!
World leader in allergy immunotherapy
ALK's aspiration is to become the world leader in allergy by helping as many people with allergy to a better life by providing options of prevention, diagnosis and treatment of allergy. In Global IT, we contribute to this aspiration by supporting the organization with modern IT tools and technologies, and by delivering world-class support to our many colleagues around the world.

Your role as Senior Systems Engineer, Infrastructure Services
At this position you will be responsible for:

• Design and configure setup of Windows 11 and Office 365 Apps
• Design and configure setup of Windows Server
• Take part in shaping Microsoft and 3rd party application patching process
• Administration, design and maintenance of MECM Current Branch
• Administration and development of Group Policies
• Implementation of centralized computer management tools
• Design operating system deployment via task sequence
• Administrate, secure and improve the Client IT Architecture including baseline applications
• Lead and participate in Global IT Infrastructure Services related projects
• Troubleshoot and solve problems with Microsoft enterprise products
• Support the integration of new technologies
• Successful fulfilment of IT service delivery commitments
• Qualification of operating systems and training of IT professionals
• Documentation of own area and praxis

We are looking for a candidate with a following experience:

• Configuring and troubleshooting of Windows client/server in an enterprise environment
• Managing Microsoft Endpoint Configuration Manager
• Administration of Microsoft backend/server systems (AD, GPO, DNS, DHCP, KMS)
• Microsoft scripting technologies (such as PowerShell)
• Troubleshooting software and cloud-related issues
• Managing Microsoft OS devices using Microsoft Intune

The ideal candidate demonstrates the following skills:

• Knowledge of imaging and network-based OS installations, Windows customization/branding
• Capable of documenting own work and conduct training of team members
• Proactive and analytical mindset as well as taking responsibility
• Fluent in written and spoken English
• Able to travel internationally
• Knowledge of GxP pharma environments is an advantage but not a prerequisite
• Experience with Agile practices and tools is a plus

Global IT at ALK
Global IT at ALK is a global organisation of approximately 140 employees with three main hubs in Denmark, Spain and Poland and IT staff on our production sites and regional sales hubs in EU, US and China. Today, ALK has most IT competences in-house and you will have qualified colleagues across the globe.

We believe that good results and IT services go hand in hand with securing development and learning opportunities. Employees are encouraged to show respect and help each other every day. You will become part of an IT organization where we put competence and substance over format and presentation and prioritize iterative interactions.

Our new IT strategy contains several new IT programs and projects aimed at revitalising ALK's IT infrastructure and application landscape. You will have the opportunity to work with and impact our:

• Evaluate and implement ITIL processes
• Work with and participate in testing new technologies and initiatives
• Strengthen Global IT Support coherence and uniform issue resolution

Contact and application
If you need further information about the position, please contact Senior Manager, Infrastructure Services, Marcin Nowak on [email protected]