IT Supporter

At RTX, we’re more than just a tech company — we’re transforming how the world connects and communicates. For over 30 years, we’ve been creating wireless solutions that are revolutionizing industries like Enterprise, Healthcare, and ProAudio. We power some of the world’s biggest brands, developing cutting-edge technology that’s reshaping how people connect and communicate globally.

With offices across the USA, Europe, and Asia, and listed on Nasdaq Copenhagen, RTX is where bold ideas meet endless possibilities. We don’t just follow trends — we set them. Every product we create pushes the boundaries of what’s possible, and you’ll be right there, making it happen.

But it’s not just about the tech — it’s about being part of something bigger. At RTX, we offer a fast-paced, creative environment where collaboration and growth are at the heart of everything we do. You’ll work alongside passionate innovators, solving real-world problems, and creating solutions that make a global impact. If you’re passionate about tech, love the idea of being part of something that’s changing the world, and want to work in an environment that’s all about creativity and impact, RTX is where you’ll thrive!

About the Role
Ready to jumpstart your career in an exciting, fast-paced, global company? As an IT Supporter at RTX, you’ll be right at the heart of our Corporate IT department at our HQ in Nørresundby, where every day brings new challenges and the chance to make a real impact. You’ll work with cutting-edge technology and be part of a diverse, international team that’s dedicated to keeping RTX’s global operations running smoothly.

What makes this role exciting is that you won’t just be fixing tech problems — you’ll be learning and growing every day. You’ll collaborate with an amazing IT support partner in Hong Kong and work with colleagues from the USA, China, Romania, and other places around the world. You’ll be solving real-time tech challenges, contributing to global IT projects, and helping to keep RTX’s systems secure, fast, and efficient. Imagine being the go-to person for ensuring that RTX’s global workforce is always connected and running smoothly!

This is a hands-on role where you’ll gain direct experience with the latest technologies, from cybersecurity to device management, and cloud services. You’ll work alongside talented network administrators and system admins, who are ready to mentor you and help you grow. You’ll tackle IT issues head-on, deploy devices, manage systems, and be part of global initiatives that keep RTX’s tech infrastructure at the top of its game.

Key Responsibilities

• Empowering Our Global Workforce
  As the first point of contact, you'll provide IT support to colleagues across Denmark, Hong Kong, USA, Romania, and China. You’ll troubleshoot and resolve issues with Windows 11, Microsoft 365 (Teams, OneDrive, Outlook), Microsoft Office 365 (Word, Excel, PowerPoint), SharePoint, and mobile devices (iOS, Android). Your support will be crucial in keeping our global workforce connected and productive.
• Device Management, Deployment, and Security
  You’ll play a key role in deploying devices using Autopilot and Intune, ensuring secure, efficient, and smooth device setup for employees across the globe. You’ll help manage and monitor mobile devices, ensuring they meet RTX’s strict security standards.
• Azure Active Directory & Cloud Services
  You’ll support Azure Active Directory and control user access to RTX’s global systems, making sure our cloud services run seamlessly.
• Ensure Global Connectivity
  Be the go-to person for network issues, solving problems to maintain fast and reliable connectivity across RTX’s global network.

What’s Even Better?
You’ll be part of a dynamic, multicultural team, working with passionate people who are all focused on innovation and solving complex problems. You’ll collaborate with colleagues who are just as eager to learn and grow as you are, and you’ll gain a deeper understanding of how IT supports global business operations best. Whether you’re working in the office or collaborating with teams across the world, you’ll be part of a culture where new ideas are always welcome.

This isn’t just a job — it’s a launchpad for exciting opportunities in an environment that thrives on creativity and innovation. If you’re passionate about technology, enjoy problem-solving, and want to work on global projects that really make a difference, this role is the perfect opportunity for you to grow, learn, and contribute to a company that’s changing the world.

What We’re Looking For

• Passion for IT & Learning: Whether you’re just starting your career or already have some experience, we’re looking for someone who’s excited about tech, eager to learn, and ready to grow in the IT world.
• Tech Skills: You may already be familiar with Windows 11, Microsoft 365 (Teams, Outlook, OneDrive), Microsoft Office 365 (Word, Excel, PowerPoint), mobile devices (iOS, Android), and tools like Autopilot and Intune. Don’t worry if you’re not an expert — we’ll help you develop the skills you need to thrive!
• Problem-Solving Mindset: You love tackling challenges head-on and finding creative solutions to keep everything running smoothly.

Language Skills: Fluent in English (both written and spoken) for clear global communication. If you speak other languages, that’s a bonus!

The process:
Ready to jumpstart your tech career and make a global impact? Send us your CV and a short paragraph explaining who you are and why you’re interested in this role. No cover letter required.

Job interviews are held continuously – so don’t hesitate submitting your application.

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Feel free to contact Eric Temmen, our Head of Corporate IT. He’s happy to help with any questions you might have! Email [email protected] og call +45 9632 2300.

We look forward to receiving your application!

Region:
Region Nordjylland

Job type:
Regular

Working hours:
Full-time

Working days:
Day

Application deadline:
12/15/2024

Expected start date:
02/01/2025

Contacts:
Eric Temmen
Telephone: +45 96322300

Company homepage:
http://www.rtx.dk