Sales Coordinator - Service

GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success – come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.

Why join GEA

Job information

Reference Number
JR-0031928

Job function
Service

Position type
Full time

Site
Gladsaxevej, 2860 Soeborg

Do you thrive in an environment with a wide variety of tasks, where you manage end-to-end order processes - from order fulfilment to invoicing and shipping? And do you want a role with customer centricity, ample stakeholder management and the empowerment to ensure the success of your own area? Then you might be just what we are looking for in this global role, where you get to expand your professional network across multiple industries and countries. At GEA, we provide cutting-edge equipment and project solutions to the chemical, pharmaceutical, food, and dairy industries. With 18,000+ employees across 62 countries, we specialise in sustainable, efficient solutions that optimise production and reduce environmental impact. As you join us at our office in Søborg, you become part of our team of 6 sales coordinators, who work closely together on a daily basis. Together, we are responsible for order handling and for booking shipping with the freight carriers. We receive our tasks from customers – both local GEA offices and external customers - and ensure that the orders are handled perfectly from there.

Your responsibilities and tasks:
This role encompasses a wide range of tasks related to service and spare parts order fulfilment. You will oversee the entire process, from order receipt to invoicing and shipping, while also preparing quotes and managing follow-ups. Your day-to-day work will involve close collaboration with internal and external stakeholders, including customers, sales offices, and carriers worldwide.

Specifically, you will handle:

• Order fulfilment
• Shipping tasks (EU and overseas)
• Preparation of offers
• Follow up on quotes, orders, and shipments
• Invoicing and processing of necessary documentation for our shipments
• Contact with our sales offices, customers, and carriers around the world
• Handling of claims

Your profile and qualifications:
With your service-oriented and customer-focused mindset, you find (some of) your motivation by delivering high quality and the best possible experience.

You excel at managing diverse internal and external contacts, ensuring all stakeholders stay informed for a seamless customer experience. With strong interpersonal skills and a solution-oriented approach, you work independently while maintaining a clear overview of tasks. Your structured and detail-oriented way of working enables you to handle a busy workload efficiently and deliver timely results.

Finally, we imagine that you have:

• Good language skills – so that you are able to communicate in Danish and English
• Good IT abilities - preferably knowledge of Axapta
• Commercial understanding
• Experience with order management and shipping tasks

Would you like to know more?

If you would like to find out more about this position before submitting your application, please do not hesitate to contact Director of Service Operations Marika Skovgaard on +45 41 74 81 06.

Please apply via the indicated link. Please note that GEA exclusively uses electronic recruiting, and only applications received through our application system will be considered.