Business Analyst to Nordic Claims

Are you good at defining and translating the why and what into how? Do you enjoy turning business needs into user stories and features? Join us at Tryg and help shape the future IT setup of the leading Nordic insurance company.

About the role | Business Analyst
As a Business Analyst in our Nordic Claims Hub development teams, you will be at the forefront of designing, developing, and maintaining robust, efficient, and customer-centric claim systems. As a Business Analyst it will be your responsibility to help identify, analyze, breakdown and structure requirements in close collaboration with the team and the business.

Your role will involve:

• Analyzing and breaking down problems into features and user stories in close collaboration with the team and stakeholders.
• Identifying business needs and structuring them into requirements by understanding the why and the what – you will be the driving force in refinement.
• Collaborating with the team and assisting in all parts of work around Claims in Guidewire – from identifying, developing, testing, and follow-up once in production.
• Providing insights based on data.
• Working closely with the product owner and the claims business.
• Ensuring transparency in requirements and acceptance criteria to empower the team in their development.

About you | Process-minded and curious
To succeed in this role, you should have a strong background as a Business Analyst or a business background in insurance in Denmark with track record of working on processes. Ideally, you have hands-on Guidewire knowledge, but if not, we will provide a certification path for you. Proficiency in Danish is an advantage.

We are looking for someone who is:

• Process-oriented with an analytical and proactive approach to tasks.
• Familiar with the agile way of working and enjoys working closely with a team of diverse profiles and backgrounds.
• Able to set high standards for both quantity and quality.
• Business-savvy and empathetic, bringing development, operation, security, and business closer together.

About us | Business Technology and Digitalization
At Tryg, we are committed to enhancing insurance working processes for Nordic business areas. Our teams are located in Norway, Denmark, Sweden, and India, and for this role, you will be part of a team in Denmark responsible for claims within the personal lines area. We value innovation, collaboration, and a customer-centric approach in everything we do.

We Look Forward to Hearing from You!
If you have any questions regarding the role, you are welcome to contact department leader Anne Hald Rindom at [email protected].

Send your application as soon as possible, but no later than 19th of February 2025 as we will be conducting interviews continuously.

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