Inside Sales Representative

Description -

Job Summary

• This role is responsible for building high-level client relationships, implementing strategic sales techniques, and maintaining an organized sales pipeline. The role contributes insights to adapt sales strategies, collaborates across departments, mentors junior team members, and consistently meets or surpasses sales targets.

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HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Relocation -
Equal Opportunity Employer (EEO) -

Travel -

Shift -
No shift premium (Brazil)

Schedule -
Full time

Job -
Sales

Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Complexity
• Works on assignments that are highly complex in nature where a strong degree of initiative and technical knowledge are required to resolve problems.

Impact & Scope
• Impacts multiple departments and leads large, cross-division functional teams or projects.

Cross-Org Skills
• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Knowledge & Skills
• Business Development
• Business Planning
• Business To Business
• Cold Calling
• Consultative Selling
• Cross-Selling
• Customer Relationship Management
• Inside Sales
• Marketing
• Merchandising
• Outbound Calls
• Phone Sales
• Product Knowledge
• Sales Process
• Sales Prospecting
• Sales Strategy
• Salesforce
• Selling Techniques
• Telemarketing
• Upselling

Preferred Certifications
• Certified Inside Sales Professional (CISP)

Education & Experience Recommended
• High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.
• Typically has 8+ years of related work experience, preferably in inside sales or tele sales, or a related field.

Responsibilities
• Leads key strategic accounts, focusing on long-term growth, deepening customer relationships, and aligning offerings with clients' evolving needs.
• Engages in advanced solution-based selling, addressing intricate customer needs with integrated multi-product/service solutions.
• Maintains an organized and up-to-date sales pipeline using CRM software, tracking interactions, opportunities, and follow-ups.
• Negotiates pricing, terms, and conditions with customers while maintaining profitability and customer satisfaction.
• Prepares accurate sales forecasts, reports, and performance metrics for management, contributing to data-driven decision-making.
• Analyzes complex sales data, metrics, and trends to identify areas for improvement, opportunities for growth, and potential bottlenecks.
• Leads and mentors a team of lower-level representatives, fostering their growth, performance, and professional development.
• Meets or exceeds sales quotas and targets, contributing to the overall revenue goals of the organization.
• Stays informed about industry trends, competitor activities, and market dynamics, sharing insights with the team and adapting sales strategies accordingly.