UK - North of England Outside Sales At NCAB Group, we believe great people drive business success. As a Business Development Manager (f/m/d), you'll join a passionate and collaborative team offering you the opportunity to contribute, learn and grow together.

Since 1993, our focus has been on delivering high-quality PCB solutions by combining global expertise with local support. Inspired by our vision, Making PCBs easy, we build long-term partnerships based on trust, quality and technical excellence.

On our growth past we invest in people, digital transformation and sustainable business practices—creating opportunities to learn, grow and make an impact.

Main Responsibilities
Sales & Business Development

• Identify and secure new customers in target sectors.
• Develop strategic account plans and deliver against revenue and margin targets.
• Prepare accurate forecasts and contribute to UK growth strategy.

Customer Relationship Management

• Act as the primary contact for customers, ensuring exceptional service.
• Understand customer needs and provide tailored PCB solutions.
• Negotiate pricing, contracts, and terms in line with NCAB policies.

Technical & Commercial Coordination

• Work closely with Engineering, Quality, and Supply Chain teams to ensure smooth project delivery.
• Manage the quote-to-order process and ensure on-time delivery.
• Provide technical advice on PCB design and manufacturability.

Market Intelligence & Growth Initiatives

• Monitor market trends and competitor activity to identify opportunities.
• Represent NCAB UK at trade shows, conferences, and customer workshops.
• Support marketing campaigns and digital initiatives to enhance visibility.

KPI´s & Performance Metrics:

Revenue Growth:

• Achieve annual sales target of £1-3 million (to be defined by NCAB UK strategy).
• Deliver minimum 10 % year-on-year growth in assigned accounts.

New Business Development:

• Secure 1 new accounts per quarter (target based on market size).
• Generate 10 qualified leads per month through outreach and networking.

Customer Retention & Satisfaction:

• Maintain customer satisfaction score of ≥99.9% (measured via surveys).
• Ensure ≥99% on-time delivery for all managed accounts.

Margin & Profitability:

• Identify and implement cost-saving initiatives without compromising quality.

Activity Metrics:

• Minimum 15 customer visits or virtual meetings per month.
• Timely update of CRM with 100% accuracy for all opportunities and touchpoints.

Profile

• Degree in Engineering, Electronics, or Business preferred.
• Minimum 5 years in PCB sales or electronic components industry.
• Proven track record in business development and account management.
• Strong technical understanding of PCB technologies (HDI, flex, rigid-flex, RF, etc.).
• Excellent negotiation, presentation, and communication skills.
• Proficiency in CRM systems and MS Office suite – Dynamic 365 or similar.
• Cognism - B2B data suite.

Personal Attributes:

• Strategic thinker with a proactive, solutions-driven mindset.
• Strong interpersonal skills and ability to build trust-based relationships.
• Self-motivated, results-oriented, and able to work independently.

Benefits

• Competitive salary with performance-based bonuses. (65K) OTE
• Pension – 5% contribution
• 33 days holiday (25 plus 8 bank holidays)
• Opportunity to work with a global leader in PCB supply.
• Professional development and career growth programs.
• Collaborative and innovative work environment.
• Commitment to sustainability and environmental responsibility.
• Hybrid working available.

Our Values
Our shared values Quality First, Strong Relationships, Full Responsibility shape our culture and guide how we think, act and work together.

Ready for your next step? Apply now!