Service Coordinator (Denmark, Bagsværd)

Jobbeskrivelse
Placering
Bagsværd, Denmark

Jobkategori
Business Support & Administration

Ansøg nu

Are you passionate about delivering exceptional administrative support and interested in joining a dynamic workplace that strives to make a positive impact? Do you thrive in a fast-paced and constantly evolving environment where customer satisfaction is our top priority? Are you capable of working independently and with a structured approach? If so, you could be the ideal candidate for the position of Service Coordinator in Security Repairs and Access Control, Bagsværd.

Apply today and join us for a life-changing career!

The position
This is a temporary role that spans over two years. Your responsibilities will encompass a range of duties, including providing comprehensive customer service to all departments within the organization. Your primary objective will be to ensure that all employees, both internal and external, have a functional access card that enables them to enter Novo Nordisk sites and buildings. You will be required to work with various IT systems to manage access control, produce ID cards, and maintain general HR data. As a member of our ID card team, you will collaborate with three other employees to address all customer inquiries related to access control and ID cards.

Your main tasks will be:
• Production of ID cards
• Administration of access control system
• Provision of customer service to the entire organization
• Coordination of specific project tasks within the designated area

Qualifications
We're seeking candidates who fulfil the following prerequisites:

• Adheres to standard procedures for resolving issues, and may escalate complex problems
• Proficient in both written and spoken Danish and English at a professional level
• Capable of handling assignments that involve a certain degree of complexity and scope
• Possesses technical and IT skills, and can navigate through various systems with ease
• Familiarity with access control systems is advantageous from a technical/practical standpoint

About the department
As a Service Coordinator in Security Repairs and Access Control, you will be an integral part of a team that comprises 10 dedicated and diverse employees. The department's primary responsibility is to ensure the repair and maintenance of security equipment, as well as the production of ID cards and other types of access cards. Your role will involve collaborating with your team members to ensure that all employees have functional access cards that enable them to enter Novo Nordisk sites and buildings. Additionally, you will work closely with the team to address any issues related to access control and ID cards, and coordinate with them to ensure that all tasks are completed efficiently and effectively. The team's collective expertise and experience will provide you with ample opportunities to learn and grow in your role as a Service Coordinator.

Working at Novo Nordisk
At Novo Nordisk, we don’t wait for change. We drive it. We’re a dynamic company in an even more dynamic industry, and we know that what got us to where we are today is not necessarily what will make us successful in the future. We embrace the spirit of experimentation, striving for excellence without fixating on perfection. We never shy away from opportunities to develop, we seize them. From research and development, through to manufacturing, marketing and sales – we’re all working to move the needle on patient care.

Contact
For further information, please contact Associate Manager Adam Lundh at [email protected], please note as it is during the holiday period there may be a delay in response.

Deadline
11 July 2024

Interviews will be conducted on an ongoing basis, so we encourage you to apply as soon as possible.

You do not need to attach a cover letter to your application, but please include a few sentences about why you are applying in your CV. To ensure an efficient and fair recruitment process, please refrain from adding a photo in your CV.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.