Senior Manager, Development Quality

Do you want to secure continuous quality improvements of our global top-notch Jabra Enterprise products that exceed our customers’ expectations? And do you want to take charge of and strengthen our global Product Quality Team at a forefront innovator in hearing aids, audio, video, and gaming solutions? Then you might be our new colleague.

The team you will be part of
At our global HQ, located in Ballerup, Denmark, you will be part of our global Product Quality function, where you report to Senior Director Product Quality, Johannes Sejr Kaulfuss.

As our Senior Manager Development Quality Enterprise, you are overall responsible for the leadership and development of our Development Quality Team. You are also responsible for continuously ensuring our Jabra Enterprise products live up to the highest quality standards for their hardware, software and system components.

Our team is diverse, with members from various nationalities and located cross the world. We embrace personal and cultural differences. Our daily communication language is English. We promote an atmosphere of shared learning where mutual aid and reflection on outcomes, both positive and negative, are integral to our group's progress.

You work across the organization, covering the Global Quality Function & R&D, Product Management (GPPM), Marketing and Operations. You will also collaborate with external quality and sales partners.

Your contribution is appreciated, and in addition you will:

• Develop and ensure an organization that supports the company’s strategy to minimize product returns and negative reviews.
• Promote a culture of quality assurance, customer feedback analysis, and continuous improvement.
• Build capabilities to meet regulatory, preventive, and self-imposed sustainability goals.
• Integrate sustainability into the company’s core operations and culture.
• Ensure timely engagement with projects to establish clear requirements and maintain transparency.
• Report regularly to management on the maturity of development projects, highlighting risk levels of critical issues and planned mitigation actions.
• Align and drive sustainability requirements for projects, enabling assessments for internal and external reporting.
• Capture and share lessons learned from sustainability initiatives to continuously improve strategies.

To succeed in the role, we imagine that you have:

• A higher educational background at a master’s level within Engineering, Quality Management, or related fields of study.
• A decade of experience in a quality management position from a similar industry segment – e.g. electronics, software, audio/DSP devices and hearing instruments – in combination with proven managerial experience by which you are a capable people manager able to motivate, inspire and develop your team.
• Knowledge of quality assurance methodologies, tools, and standards.
• Embrace a rational approach to thinking
• Experience in product development and R&D in general, whereby you have a broad technical background.
• Ability to effectively communicate in English by which you can embrace our values of Listen, Challenge and Transform – as well as our Leadership Commitments Being a Customer Geek, Make it Happen and Embrace to Win.
• Eligibility to work in Denmark.

We encourage you to apply
Even if you don’t match all the above-mentioned skills, we will gladly receive your application if you think you have transferrable skills. We highly value a mindset, motivation, and energy, that aligns with our core values, to not only ensure success for you, but for your team and the wider GN organization as well.

We are dedicated to an inclusive recruitment process
All applicants will receive equal consideration for employment. As such, we encourage you to submit your CV without a photo to ensure an equal and fair application process.

Should you have any special requirements for the Interview please let the hiring manager upon accepting invitation to interview.

How to apply?
Use the ‘APPLY’ link no later than 8th of December 2024. Applications are assessed on a continuous basis, so don’t wait to send yours.

On a time crunch? Feel free to only submit your up-to-date CV including a few sentences outlining your motivation for applying – quick and easy.

If you would like to know more about the position, please contact Senior Director Product Quality, Johannes Sejr Kaulfuss on LinkedIn.

Join us in bringing people closer
GN brings people closer through our leading intelligent hearing, audio, video, and gaming solutions. Inspired by people and driven by innovation, we deliver technology that enhance the senses of hearing and sight. We help people with hearing loss overcome real-life challenges, improve communication and collaboration for businesses and provide great experiences for audio and gaming enthusiast.

We hope you will join us on this journey and look forward to receiving your application.

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Location: Ballerup