Server & Hardware Specialist

About the Role:
As a Server & Hardware Specialist in Datacenter Operations, you will be part of a dynamic operations team at the heart of IT infrastructure. Your primary focus will be to ensure stable operations and effective management of physical server environments, working both on-site at datacenters and remotely from the office. The role includes participation in a 24/7 on-call duty rotation, approximately every 5th week.

Key Responsibilities:

• Resolve hardware and server-related incidents, changes, and service requests using ITSM processes in alignment with ITIL standards.
• Troubleshoot server and hardware issues, both remotely and hands-on.
• Perform physical decommissioning and demolition of servers at the headquarters.
• Conduct upgrades and replacements of server components with hands-on expertise.
• Apply firmware patching to maintain hardware components up to date.

What makes this role exciting?

• Engaging in a variety of tasks, balancing office-based work and on-site operations.
• Being part of a cornerstone team, as foundation for our delivery to customers, ensuring stabile operations of critical environments.

Qualifications and Experience:

• Educational background in IT, such as IT-Teknolog or HTX.
• Mandatory: A valid driver’s license.
• Professional experience in the IT industry, particularly in roles involving support, monitoring, or operations.
• Hands-on expertise in:
  • Hardware installation and troubleshooting.
  • Basic network troubleshooting skills.
• Personal qualities:
  • Strong teamwork and independent problem-solving abilities.
  • Effective communication skills.

What We Offer:

• Competitive salary and a comprehensive benefits package.
• Opportunities for professional growth and development.
• A collaborative, agile, and innovation-driven work environment.
• Healthy work-life balance within regular business hours and occasional on-call duties.

Department:

Lokation: Copenhagen