Automation & Control Technical Support Engineer - Marine & Ports

Placering
Fornebu

Automation & Control Technical Support Engineer - Marine & Ports
At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.
This position reports to
Service Team Leader

Your role and responsibilities
The Marine & Ports Division serves the shipping and ports industries through its extensive portfolio of integrated systems and solutions that improve the flexibility, reliability and energy efficiency of vessels and container terminals. By coupling power, propulsion, automation, marine software and services that ensure maximum vessel uptime, the Division is well positioned to help the marine industry to achieve its decarbonization targets while improving the profitability and sustainability of our customers’ business throughout the entire lifecycle of vessels. With ABB Ability™ Marine software solutions and ABB Ability™ Collaborative Operations Centers around the world, shipowners and operators can run their fleets at lower fuel and maintenance costs, while improving crew, passenger and cargo safety as well as overall productivity of their operations. Further, the Division delivers automation, electrical systems and digital solutions for container and bulk cargo handling, from ship to gate. These solutions help terminal operators meet the challenge of larger ships, taller cranes and bigger volumes per call, and make terminal operations safer, greener and more productive. Join our dynamic team at ABB Marine and Ports, where you will provide technical support for automation systems on vessels operating worldwide. Your role will involve advanced troubleshooting through ABB’s Remote Diagnostic System (RDS), supporting customers via telephone, email, remote connection, and on-site visits. You will also offer technical solutions and advisory functions internally within ABB Marine. Your Key Responsibilities: • Provide technical support for ABB Marine delivered control systems on vessels. • Perform advanced troubleshooting using ABB’s Remote Diagnostic System (RDS). • Support customers through various communication channels and on-site visits. • Offer technical solutions and advisory services internally. • Participate in process improvements related to collaborative operations, including technical upgrades, service bulletins, and root cause analysis. • Contribute to the development and enhancement of advanced services and solutions with R&D teams. • Engage in field service site work, including supported cases, planned maintenance, and on-call service worldwide. • Manage upgrades and retrofit projects for Marine customers. We Value: • Practical problem-solving skills. • Initiative and the ability to work both independently and as part of a team. • Ability to perform tasks under pressure. • Strong understanding of marine systems. • Experience as a ship electrician or in shipyards, with an interest in marine installations.

Qualifications for the role

• Bachelor’s degree or Technical College qualification.
• Experience with automation systems, preferably in the Marine segment.
• Fluency in both written and verbal English and Norwegian.
• Willingness and ability to travel as needed.
• Experience in electrical power and/or onboard ships is advantageous but not required.
• Familiarity with ship automation systems, such as power management or propulsion control systems, is beneficial.

More about us
We offer you: • Technical and personal challenges in a positive and innovative environment. • Rotational work based on project schedules or long-term outplacement. • Informal and good work relations between co-workers and managers. • A positive and exciting work environment in a global organization with future career opportuni-ties. • Opportunities for professional growth. • Various company benefits. • Flexible home office solutions. For any questions regarding the position, please contact Rune Thingstad, phone +47 92086587. Please note that we can only accept applications submitted through our online career portal. Applications via e-mail will have to be deleted and not processed due to data privacy requirements. ABB is a supplier of critical infrastructure. Personnel safety is therefore important to ABB and our customers. In collaboration with Meditor, ABB in Norway conducts background checks on candidates who receive offers of employment. This is to ensure compliance with ABB’s guidelines for recruitment and personnel safety, as well as compliance with legal requirements related to trade sanctions. Candidates will be asked to provide relevant information. We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory

Locations
Fornebu, Norway