Account Manager

Join Benify as an Account Manager and drive client success! Build relationships, grow portfolios, and make an impact in a dynamic, inclusive workplace. Apply now and be part of something great! 🚀
Apply for this job Benify is a globally recognized HR tech company dedicated to engaging our clients' employees anytime, anywhere, through our global employee benefits and total rewards platform. With an internationally diverse team of 550+ Benifyers across 6 countries, we are successfully collaborating with around 1700 customers and meeting the needs of around 3 million users worldwide. Our mission is all about empowering individuals, supporting them to realize their full potential while promoting an engaging and sustainable work atmosphere where everyone is included and valued - Because People Matter 💙.

About the role
As an Account Manager, you’ll hold the commercial responsibility for a portfolio of existing clients within the SME segments. Your primary focus will be driving client growth, ensuring high renewal rates, and minimizing churn in line with set targets for Client Success Nordics. You’ll act as the strategic partner to your clients, tailoring Benify’s offerings to their unique needs and maximizing the value they gain from our products. Building and maintaining strong relationships with various client stakeholders will be at the core of your work, alongside ensuring that we consistently meet and exceed client expectations through strategic account planning.

You will for instance

• Actively promote new features and identify business opportunities that align with client needs.
• Develop client and commercial plans to deliver outstanding customer service and achieve high results.
• Present relevant statistics to clients, offering actionable insights to help them succeed.
• Work on increasing client engagement by driving login and order rates.
• Serve as the primary point of contact for all commercial cooperation matters.
• Act as the voice of the client within Benify, advocating for their needs across the organization.
• Collaborate closely with a supportive team of Account Managers in Copenhagen, Stockholm, Malmö, and Gothenburg.

Who we are looking for 🔎
To succeed as Account Manager, you posses strong relationship-building skills and excel at fostering trust and naturally act as a strategic partner to your clients. You are customer-oriented and passionate about delivering value, with a result-oriented mindset and drive to exceeding goals. Lastly, you are highly organized and able to manage multiple clients effectively to drive success.

We also see that you have

• Proven track record in B2B Sales, where you have worked with the entire sales cycle, from prospecting to signing new clients.
• Experience of managing an existing portfolio, doing up-selling and renewals, while ensuring client satisfaction and business growth, is considered a big bonus!
• Fluent language skills in Danish and English, written and spoken. Professional language skills in Swedish is a bonus.
• Solid CRM-expertise in Salesforce or similar, including tracking performance, logging client interactions, and effective portfolio management.
• Strong presentation skills and experience of leading client meetings, presenting to various stakeholders, and showcasing features to employees within client organizations.

Perks of being a Benifyer

• 30 vacation days 🌞
• Pension 📈
• Guaranteed work-life balance with a hybrid work model 🥰
• A variety of social events and activities at our offices ✌️
• Workation - possibility to work abroad within EU 🌍
• Health care insurance
• Possibility to enroll in the yearly gross salary benefits.

Practical information

• Start: As soon as we find our match, preferably in March or April.
• Extent: Full-time, 100%.
• Location: Copenhagen or Malmö (If Malmö, you are expected to work from the Copenhagen office a couple of times per month)

At Benify, we are committed to equal opportunities and celebrating diversity. We value every individual, regardless of race, religion, gender, sexual orientation, age, disability, or other characteristics, fostering a workplace where everyone feels respected and valued. By embracing diverse perspectives, we drive innovation and exceed expectations together. We’re proud to be an inclusive employer, celebrating the unique contributions of everyone.

If you need reasonable adjustments for interviews, please respond to the email you’ll receive after applying.

We look forward to reading your application! 👇

Department Client Success Role Account Manager - Nordics Locations Malmö, Copenhagen Remote status Hybrid Contact Malin Hagström Talent Acquisition Specialist – People & Culture