ServiceNow Consultant

Join us in this role where you’ll play a key role in a team that maintains stability of operations and develops truly global solutions for the ServiceNow platform. We need you in IT to help us develop and deliver sustainable world-class IT solutions.

Welcome to ServiceNow IPL
You’ll be part of Global ServiceNow Team where you, together with your colleagues will be responsible for ensuring both the stable operations and continuous development of the platform to enable the full potential of ServiceNow. You’ll act as a developer, sparring and dialoguing with end-users and architects. You’ll also design best practice solutions, create requirement specification, shape and optimise our daily operations through ServiceNow, all of which you’ll do within an agile team in Ørsted IT. As a team, we are a supportive, global group of technical consultants with a great sense of humour and positive mindset.

You’ll play an important role in:

• ensuring day-to-day support and administration, operation and development of the ServiceNow platform
• participating in designing automated workflows using REST API, Flow Designer and Workflow Editor, in line with established standards, to improve both IT & business processes across on the ServiceNow
• engaging in dialogue with the business to understand objectives, discussing technical possibilities, and solution design whilst ensuring requirements specification
• working with the product owner, scrum master, process specialists and other cross-functional stakeholders to guide and co-create development tasks, while supporting and sharing knowledge with the ServiceNow users and developers
• supporting Ørsted in digitalizing, documenting and optimizing processes.

To succeed in the role, you:

• will have a proactive and systematic approach to your work, with strong problem investigation and resolution skills
• have knowledge of JavaScript, XML and structural programming concepts as well as Familiarity with UI, SQL, HTML and CSS
• have prior experience with ServiceNow development and have worked with ‘forms’ & workflows
• are a team player with a customer and results-oriented mindset as well as “can-do!” attitude, and enjoy working in a fast-paced, global environment while leveraging IT Service Management best practices and operating the ServiceNow platform as a shared service on behalf of the organization
• are fluent in both written and oral English.

Maybe you’ve read the above and can see you have some transferable skills, even though they don’t quite match all the points. If you think you can bring something to the team, we still encourage you to apply.

Shape the future with us
Send your application to us as soon as possible. We’ll be conducting interviews on a continuous basis and reserve the right to take down the advert when we’ve found the right candidate.

As an applicant or employee, you may request reasonable work and position accommodation or adjustments via accommodation@orsted.com.

Please note that for your application to be taken into consideration, you must submit your application via our online career pages and answer the screening questions relevant for your country. We don't take applications or inquiries from external recruiters or agencies into account for this position.

About the job
Application deadline:
6 April 2025

Location:
Kuala Lumpur, MY

Field of work:
IT and digital

Employment type:
Permanent

Work hours:
Full-time

Workplace:
Hybrid (office and home-working)

Imagine a future with Ørsted

About Ørsted
- We develop, construct, and operate offshore and onshore wind farms, solar energy farms, storage facilities, and bioenergy plants in Europe, Asia, and North America.

- Our vision is to create a world that runs entirely on green energy.

- We’ve been ranked as one of the world’s most sustainable energy companies for the past six years.

- We’re headquartered in Denmark.

- We have over 8,600 employees, working in 15 countries and growing.

An inclusive team
Ørsted wants all employees to have the same opportunities for impact and growth, regardless of age, nationality, disability, ethnicity, gender, sexual orientation or beliefs. We’re committed to secure an inclusive work environment characterised by a respect for all people so everyone feels free to openly share their input and ideas.