Location: Gdansk

Employment type: Full-Time/40 hours per week

Are you ready to help build and shape our DevOps support team supporting Salesforce solutions used by more than 8,000 farmers across eight countries?

“You will become part of the Farmers team in Arla IT. We support digital solutions that are essential to our farmer owners and play an important role in Arla’s sustainability and digital agenda. As part of our DevOps support team, you will help establish the foundations for how we monitor, support and continuously improve our Salesforce solutions. This is a great opportunity to join a team where you can influence ways of working, contribute to operational excellence and make an impact on solutions used by thousands of farmers every day,” says Head of IT Product, Louise Mosegaard Møller.

Read more about our area of sustainability journey here Arla Sustainability | Farmers on a mission | Arla

What will make you successful?
Embark on an exciting journey of establishing a new team in a new way of working in Arla IT with the purpose of supporting the sustainability journey in Arla. We don’t expect you to master everything from day one, but your key responsibilities will include

• Troubleshooting and prioritizing incidents related to Salesforce applications and integrations
• Solving user management requests
• Defining and securing monitoring of the system
• Collaboration with developers in solving the root causes of issues and getting them fixed
• Document processes and improve ways of working

What will make you successful?
Arla invests significantly in sustainability. And with sustainability at the heart of our new organization and Future26 strategy, we are keen to step up our support of the Arla farmer owners and our supply chain helping them reach our ambitious sustainability and climate targets. Now you get to come along on this exciting journey. The team is working in DevOps, where you will have a big impact on ways of working and establishing the team. We imagine the ideal candidate brings

• Experience in technical support and assistance to users of the Salesforce Service platform
• Coordination across a wide range of people and shifting focus when needed to solve the most critical incidents
• Communication and coordination skills with a broad range of business users
• Collaborating in the team to implement and maintain system improvements
• Document processes and maintain clear communication with stakeholders
• Strong problem-solving skills and attention to detail

What do we offer?
If you are enthusiastic about Salesforce technology, want to drive support and have the skills and experience, we are looking for, we would love to hear from you. Apply now to join Arla and be part of a team that values innovation and excellence

For additional information, please call Head of IT Product Louise Mosegaard Møller at +45 91 31 26 35

Holiday
Due to the upcoming holiday period, our response time may be longer than usual. We appreciate your patience and will get back to you as soon as possible.

Shape the Future of Dairy
Arla is a global leader in the dairy industry, committed to enabling good food choices that make life better, providing people with natural, sustainable nourishment, while taking care at every step to ensure Arla is a choice they can feel good about. If you are looking to shape the future with an ambitious global cooperative that truly cares about your growth, where everyone feels valued and empowered, and collaboration is the core of culture, Arla is a choice you can feel good about.

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