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Site Reliability Engineer III

J.P. Morgan



Site Reliability Engineer III

There’s nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the world's most complex and mission-critical systems.

As a Site Reliability Engineer III at JPMorgan Chase within Consumer & Community Banking, you will solve complex and broad business problems with simple and straightforward solutions. Through code and cloud infrastructure, you will configure, maintain, monitor, and optimize applications and their associated infrastructure to independently decompose and iteratively improve on existing solutions. You are a significant contributor to your team by sharing your knowledge of end-to-end operations, availability, reliability, and scalability of your application or platform.

Job responsibilities

  • Guides and assists others in the areas of building appropriate level designs and gaining consensus from peers where appropriate
  • Uses enterprise-authorized AI capabilities within the work environment to accelerate incident triage, troubleshooting, and post-incident analysis, validating outputs and handling operational data according to sensitivity and security requirements.
  • Collaborates with other software engineers and teams to design and implement deployment approaches using automated continuous integration and continuous delivery pipelines
  • Applies enterprise-authorized AI capabilities within the work environment to identify patterns in operational signals that indicate reliability risk or recurring toil, prioritizing reuse-first improvements tied to SLO outcomes.
  • Collaborates with other software engineers and teams to design, develop, test, and implement availability, reliability, scalability, and solutions in their applications
  • Implements infrastructure, configuration, and network as code for the applications and platforms in your remit
  • Collaborates with technical experts, key stakeholders, and team members to resolve complex problems
  • Understands service level indicators and utilizes service level objectives to proactively resolve issues before they impact customers
  • Supports the adoption of site reliability engineering best practices within your team

Required qualifications, capabilities, and skills

  • Formal training or certification on software engineering concepts and 3+ years applied experience
  • 10+ overall IT experience with minimum 5 years in SRE or Devops
  • Proficient in site reliability culture and principles and familiarity with how to implement site reliability within an application or platform
  • Proficient in at least one programming language such as Python, Java/Spring Boot,
  • Proficient knowledge of software applications and technical processes within a given technical discipline (e.g., Cloud, artificial intelligence, Android, etc.)
  • Experience in observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others
  • Experience with continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform
  • Familiarity with container and container orchestration such as ECS, Kubernetes, and Docker
  • Familiarity with troubleshooting common networking technologies and issues
  • Working knowledge of using enterprise-authorized AI capabilities within the work environment to support SRE workflows with strong validation habits and awareness of data sensitivity
  • Ability to validate AI-assisted operational recommendations before applying changes, escalating when uncertain and following data sensitivity requirements

Preferred qualifications, capabilities, and skills

  • Ability to identify new technologies and relevant solutions to ensure design constraints are met by the software team
  • Ability to initiate and implement ideas to solve business problems

Location
Hyderabad, Telangana, India
Apply Before
2026-07-31T04:00:00+00:00

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J.P. Morgan

Hovedkontor: Kalvebod Brygge 39-41, 1st, 1560 København

J.P. Morgan is a global leader in financial services, offering solutions to the world's most important corporations, governments and institutions in more than 100 countries. As announced in 2020, JPMorgan Chase will deploy $2 billion in philanthropic capital around the world by 2025. We also lead volunteer service activities for employees in local communities by utilizing our many resources, including those that stem from access to capital, economies of scale, global reach and expertise.

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